Privacy Policy

Código del Carácter & App FORMAR

Effective Date: 04/01/2026

1. Introduction

At Código del Carácter and the FORMAR App (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, programs, and services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

First and last name

Email address

Phone number

Account login information

Any information you voluntarily provide through forms, surveys, or communication

b) Usage Information

App usage behavior (features used, frequency, interactions)

Device information (device type, operating system, browser type)

IP address and general location data

c) User-Generated Content

Journal entries

Responses inside the app

Habit tracking data

Personal reflections or inputs

3. How We Use Your Information

We use your information to:

Provide and improve our services

Personalize your experience inside the app

Communicate with you (support, updates, notifications)

Respond to inquiries and customer service requests

Send relevant information related to programs, updates, or features

Analyze usage to improve performance and user experience

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your information.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Sharing of Information

We do not sell your personal information.

We may share information only in the following situations:

With trusted service providers (such as hosting, analytics, CRM, or communication platforms) necessary to operate our services

If required by law, legal process, or government request

To protect our rights, safety, or property

6. Children’s Privacy

Our services are designed for parents and young people, typically ages 12 and up.

We do not knowingly collect personal information from children under 13 without parental involvement or consent.

If you believe a child has provided personal data without consent, please contact us to remove the information.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Opt out of certain communications

To exercise these rights, contact us at the email below.

8. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and improve user experience.

You may request deletion of your data at any time.

9. Third-Party Services

We may use third-party tools such as:

Payment processors

Analytics platforms

Communication systems (SMS, email, CRM)

These providers have their own privacy policies, and we recommend reviewing them.

10. Disclaimer (Important)

Código del Carácter and the FORMAR App provide tools for personal development, habit-building, and character formation.

We are not a substitute for professional medical, psychological, or psychiatric treatment.

If you or someone you know is experiencing a mental health crisis, please seek help from a licensed professional or emergency services immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised “Effective Date.”

12. Contact Information

If you have any questions about this Privacy Policy, you can contact:

Ricardo Jimenez
Email: [email protected]
Phone: +1 (214) 440-7701

By using our services, you acknowledge that you have read and agree to this Privacy Policy.

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